If your basement is taking on water or your sump pump won’t kick on, it can be a stressful situation. You depend on your sump pump working properly to protect your home from basement flooding and water damage. You need a plumber you can trust to get the job done right.
Family Roots Plumbing provides sump pump installation, sump pump repair, and sump pump replacement throughout the Main Line and across Montgomery, Chester, and Delaware counties. We provide fast scheduling, clear communication, and a meticulous cleanup when the work is done. That’s why customers with high expectations for quality plumbing services turn to us to resolve their sump pump problems.
A properly sized, properly installed system is your first defense against flooding in your basement or crawl space. Our sump pump installers assess the pit and discharge route, size the pump and check valve correctly, add a dedicated outlet when required, and verify code compliance before we leave. If your project is part of a remodel or bigger upgrade, our plumbing installers can coordinate rough-ins, electrical access, and timelines so everything lands on schedule.
We service sticky float switches, clogged intakes, worn impellers, frozen or buried discharge lines, and failed check valves. We’ll explain when repair makes sense versus full sump pump replacement based on the age and condition of your pump.
If the rising water level is actively threatening your basement, call our emergency plumbers for immediate help while we line up permanent repairs. For related fixture or piping issues discovered during the visit, we can also handle residential plumbing repair in the same appointment whenever possible.
Prevent surprises before the next storm. Our sump pump maintenance includes quarterly test cycles, pit cleaning, battery checks for backup units, and discharge inspections ahead of heavy rain. We document results, note any parts nearing their end of life, and outline a practical schedule so maintenance stays predictable and affordable. If mineral buildup or hardness is contributing to wear on valves and components, consider a water softener to protect your system.
We have seen many different pump setups in homes throughout the Main Line. Here are the most common options we install and service:
Don’t wait for a storm or a total pump failure before you get service. Call for a prompt assessment if you notice any of the following signs:
We keep it simple during a stressful moment to give you peace of mind.
Our sump pump company is based on the Main Line and serves Wayne, King of Prussia, Gladwyne, Devon, Chesterbrook, Malvern, West Chester, Phoenixville, and surrounding neighborhoods across Montgomery, Chester, and Delaware counties.
Choose sump pump contractors who respect your home and do the job the right way. Family Roots Plumbing handles everything from new sump pump installation to urgent sump pump repair, paired with clean workmanship, transparent pricing, and communication you can count on. Contact us today to schedule your sump pump service.
Yes, we install battery backup sump pumps. Battery backup systems keep water moving during outages or when the primary pump fails. We’ll size the backup, test alarms, and review maintenance so you know what to expect.
We recommend that you test your sump pump quarterly and get an annual service to keep it running smoothly. Older systems, homes in areas with a high water table, or pumps that cycle often during storms may need more frequent checks to avoid surprise failures.
Yes, we may be able to replace your sump pump the same day. We stock common sizes and can often complete same-day replacement. If specialized parts are needed, we’ll stabilize the situation and return promptly.
If your sump pump is running constantly even when it’s not raining, it may have a stuck float, a failed check valve allowing water to recirculate, a high groundwater table, or a partial blockage in the discharge. We’ll diagnose the source and correct it.
The right size pump for your basement depends on pit dimensions, head height, discharge length, and expected inflow during storms. We’ll calculate the required capacity and recommend a unit that fits your home and budget.
